My adapter won’t connect?

You have the adapter plugged into the OBD port and the app open but it will not connect?
First things to check:

• Is the ignition on?
• If it is, unplug and reinsert the adapter into the OBD port and ensure it is seated correctly.
• Force close the app and start again.

If you continue to have problems with connection, please email debug logs through the settings page and make the subject line “Connection Error”.